Terms of Service

01Acceptance of these terms

By creating an account, accessing, or using silverlines.app or prod.silverlines.app (together, the "Service"), you agree to these Terms of Service ("Terms") and to our Privacy Policy, which is incorporated by reference. If you're accepting on behalf of a company or other organization, you confirm you have authority to bind that organization, and "you" in these Terms means that organization.

If you do not agree, do not use the Service.

02The service

Silverlines is a production management application for film, video, and commercial shoots, covering development and production — script breakdown, budgeting, casting, location scouting, scheduling, call sheets, and daily reports. It is not a post-production or editing tool, and does not include editorial, color grading, or VFX functionality.

The Service is provided as a web application accessible at prod.silverlines.app, with a companion crew-facing mobile view. Features, modules, and the user interface may evolve over time as described in §17.

03Eligibility & accounts

The Service is intended for business/professional use in the film and video production industry. You must be able to form a legally binding contract to create an account. You're responsible for the accuracy of the information you provide and for maintaining the confidentiality of your login credentials; notify us immediately at support@silverlines.app if you suspect unauthorized access to your account.

An account owner may invite other users (crew, guests, collaborators) to a production. Access levels for invited users are controlled by the account owner or their delegated administrators through the Service's department-access features.

04Plans, pricing & payment

Current plans and pricing (Free, Producer, and Studio) are published at silverlines.app/#pricing and form part of these Terms by reference. Prices are in Swiss francs (CHF) unless stated otherwise.

• Billing — paid plans are billed on a recurring basis (monthly or annually, at your choice) via our payment processor. By subscribing, you authorize us to charge your chosen payment method on each renewal until you cancel.
• Price changes — we may change prices for future billing periods; we'll give you reasonable advance notice, and continued use of a paid plan after a price change takes effect constitutes acceptance of the new price.
• Taxes — prices are exclusive of applicable taxes (e.g. VAT) unless stated otherwise; you're responsible for any taxes owed on your subscription.
• Refunds — except where required by law, fees are non-refundable, including for partial billing periods.
• Non-payment — we may suspend or downgrade an account for failed or overdue payment after reasonable notice.

05Free plan

The Free plan is provided at no charge, subject to the usage limits published on the pricing page (currently one member and one active production, with unlimited storage and all modules included). We may modify Free plan limits going forward; existing Free accounts will be given reasonable notice of any reduction in limits.

06Your data & content

As between you and us, you own the content you create in the Service — scripts, budgets, schedules, notes, uploaded files, and everything else you or your team put into a production. We claim no ownership over it.

You grant us a limited, worldwide, non-exclusive license to host, store, process, transmit, and display your content solely as necessary to provide and support the Service to you (for example, syncing it across your devices and to invited crew members, or generating a PDF call sheet on your request). This license ends when the relevant content is deleted from the Service, subject to standard backup-retention timing.

You're responsible for your content — for having the rights to upload it, and for its accuracy and legality. We're not obliged to review it, but may remove content that violates §8 or applicable law.

You can export your data at any time via the Service's export features, and for a limited period after account closure as described in our Privacy Policy.

07Personal data of others you add

Running a production means entering personal data about people who aren't you — cast, crew, vendors, and contacts. For that data, you are the data controller and we act as your data processor, processing it only to provide the Service and on your instructions. You're responsible for having a lawful basis to add someone's personal data to the Service (for example, because they're part of your crew and it's necessary to run the production) and for handling any requests from those individuals to exercise their own data protection rights. See our Privacy Policy for more detail, and contact support@silverlines.app if you need a data processing addendum for your organization.

08Acceptable use

You agree not to:

• Use the Service for anything unlawful, fraudulent, or infringing on others' rights;
• Attempt to gain unauthorized access to the Service, other accounts, or the systems/networks connected to it;
• Reverse-engineer, decompile, or attempt to extract the source code of the Service, except where applicable law gives you the right to do so despite this restriction;
• Resell, sublicense, or provide the Service to third parties as your own product, without our prior written consent;
• Upload malicious code, or interfere with or disrupt the integrity or performance of the Service;
• Use automated means to scrape or extract data from the Service beyond normal use.

We may suspend or terminate access for violations of this section, with notice where reasonably practicable.

09Companion apps

SilverFrame (a scouting app for DoPs and directors) and SilverFiles (a desktop card-verification app for DITs) are companion products we also develop and operate. Use of SilverFrame and SilverFiles is governed by these same Terms unless a separate agreement is presented at install or first use, in which case that agreement controls for that app.

10Intellectual property

We and our licensors own all right, title, and interest in the Service, including its software, design, and the "Silverlines," "SilverFrame," and "SilverFiles" trademarks. Except for the limited rights expressly granted to you to use the Service, no rights are transferred to you under these Terms.

Any feedback or suggestions you give us about the Service may be used by us without restriction or obligation to you.

11Service availability & support

We aim to keep the Service available and reliable but do not guarantee uninterrupted access; the Service may be unavailable from time to time for maintenance, updates, or reasons outside our reasonable control. Unless you have a separate written agreement with us specifying an uptime commitment, the Service is provided without a service-level guarantee.

Support is provided by email at support@silverlines.app. Studio-tier accounts receive priority support as described on the pricing page.

12Term & termination

These Terms apply for as long as you use the Service. You may stop using the Service and close your account at any time. We may suspend or terminate your access for breach of these Terms, non-payment, or if required by law, with notice where reasonably practicable given the circumstances.

On termination, your right to access the Service ends; your content remains available for export for a limited period as described in §6, after which it may be deleted in accordance with our data retention practices.

13Warranty disclaimer

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free or uninterrupted, or that any content will be preserved without loss.

14Limitation of liability

To the maximum extent permitted by applicable law: neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from or related to these Terms or the Service, even if advised of the possibility of such damages. Each party's total liability arising out of or related to these Terms will not exceed the amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim.

This limitation does not apply to liability that cannot be limited or excluded under applicable law, including liability for gross negligence, willful misconduct, or death or personal injury caused by our negligence.

15Indemnification

You agree to indemnify and hold us harmless from claims, damages, and reasonable expenses (including legal fees) arising from your content, your use of the Service in violation of these Terms, or your violation of applicable law, including data protection law relating to third-party personal data you add to the Service (see §7).

16Governing law & jurisdiction

These Terms are governed by the substantive laws of Switzerland, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods. Subject to any mandatory consumer-protection venue rules that cannot be excluded by agreement, the courts of the Canton of Vaud, Switzerland, have exclusive jurisdiction over any dispute arising from these Terms or the Service.

17Changes to these terms

We may update these Terms from time to time, for example as the Service evolves or to reflect changes in the law. We'll update the "Last updated" date above and, for material changes, make reasonable efforts to notify account holders directly. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.

18Miscellaneous

• Entire agreement — these Terms, together with the Privacy Policy and any order form or separate written agreement between you and us, constitute the entire agreement regarding the Service and supersede any prior agreements on the subject.
• Severability — if any provision of these Terms is found unenforceable, the remaining provisions stay in effect, and the unenforceable provision will be interpreted to best reflect its original intent.
• No waiver — failure to enforce any provision is not a waiver of our right to do so later.
• Assignment — you may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure — neither party is liable for delay or failure to perform caused by circumstances beyond its reasonable control.

19Contact

Provider

Korner Studio Sàrl

Address

Impasse des Amandiers 4, 1585 Salavaux, Switzerland

Email

support@silverlines.app